Preparing for Outages
Put together an emergency kit and keep it accessible. Include
several flashlights, a battery powered radio or TV, and spare batteries.
Test the flashlights and batteries on a regular basis to ensure
proper operation when needed. Candles or lanterns fueled by propane or white gas are not recommended for indoor emergency lighting. A fully stocked kit should include first aid supplies, bottled water and nonperishable foods for extended outages. If you rely on a well pump for your water and a known major storm is approaching, it's a good idea to fill some jugs for drinking water as well the bathtub for washing up and flushing the toilet.
If you have a generator you should follow all safety procedures
for its use. Never run the generator inside any part of a building or garage. Never connect the generator into your circuit breaker
or fuse box - always plug appliances directly into the generator outlets or connect it through a Company approved double-throw disconnect switch. Back-feed from even a very small generator can be deadly
if it reaches Citizens' Electric's linemen. Generator back-feed has
Lightning strikes from thunderstorms can cause surges in your home’s
electrical wiring. To prevent damage, unplug devices such as computers,
microwaves, TVs and stereos. Don't overlook disconnecting the telephone and cable TV lines from any electronic equipment. Outages will prevent
your home from being heated so be sure to have blankets available. If you use an alternative source of heat such as a wood burning
stove or kerosene heater, be sure to read and follow all safety precautions concerning
Refrigerators and freezers will normally retain the cold and prevent food spoilage for more than 24 hours, but only if the doors stay closed. Do not open the doors unnecessarily. If you have a family member using electrically powered medical equipment such as an oxygen generator, be sure to
have backup supplies on hand, and a plan for moving to another location
until your power is restored.
If your power goes out, check your circuit breakers
or fuses first. If they are okay, call Citizens' Electric Company at 570-524-2231.
We maintain a 24-hour call center to take your calls and dispatch repair crews. We will ask for
your name, address, phone number, and a description of your problem. Other pertinent observations or information is always helpful.