ACT 201 Return to Citizens' Electric Company

Responsible Utility Customer Protection Act

   Recognizing the need to protect responsible utility customers, the state of Pennsylvania has passed Senate Bill 677, also known as ACT 201.   ACT 201 is intended to help utilities keep costs down by setting new rules for:

• collecting on past-due  accounts

• taking deposits

• payments agreements

• shutting off service

    The new rules in ACT 201 do not affect the large majority of customers that choose to pay their utility bills on time.  For more information about ACT 201, or about any of the financial assistance programs available to our customers, please call 570-524-2231 weekdays 7:30 to 4:30 or email to: Billing/Customer Service

• Customer Notice  (Adobe Reader Req'd)

• Frequently Asked Questions regarding SB 201

• PUC Fact Sheet

• ACT 201   (Adobe Reader Req'd)                             

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